We accept VISA, MasterCard, American Express, Discover, and Debit Cards for online Gift Card purchases.
How can I redeem my Elohai Gift Card?
You can redeem your Elohai Gift Card one of two ways:
• To redeem your Gift Card in-store, present your Gift Card code number at the time of purchase and the available amount will be applied toward your purchase at Elohai store.
• To redeem your Gift Card online, enter your Gift Card code number at checkout and click “APPLY”. The available amount will be applied toward your online purchase.
If my total does not exceed the total amount of my Gift Card, will the remaining balance still be available for future use?
If your total does not exceed the amount on your Gift Card, the remaining balance will remain on your Gift Card for future purchases online or in store.
Can I redeem multiple Gift Cards in-store?
Yes, you can redeem multiple Gift Cards in store. Simply present your Gift Cards to the cashier at the time of purchase.
If my Gift Card does not cover the total balance of my online purchase, can I use another form of payment to cover the remaining balance of my purchase?
If the Gift Card you are redeeming does not cover the total purchase, you can use an additional method of payment. Please see payment options under the online ordering section for additional payment options.
How do I check the balance of my Elohai Gift Card?
To check your balance, simply click call 1-787-900-2204 or email us at firstname.lastname@example.org for further assistance.
Can I add to the balance remaining on my Elohai Gift Card?
At this time, you can’t add to the balance remaining on your Elohai Gift Cards. However, feel free to purchase a new Gift Card by clicking here.
Is there an expiration date on my Gift Card?
Elohai Gift Cards do NOT expire and are redeemable for merchandise only unless otherwise required by law.
What if my Gift Card is lost, stolen, or damaged?
If lost, stolen, or damaged, Elohai Gift Cards can be replaced for the remaining working balance with proof of purchase. The replacement value will be the unused value of the card at the time the loss or theft is reported.
How do I process a Gift Card return?
Gift Cards are not returnable.
Can my Gift Card be redeemed as cash?
Elohai Gift Cards are not redeemable for cash unless otherwise required by law.
How do I return merchandise purchased by my Elohai Gift Card?
We gladly accept returns/exchanges for merchandise purchased with your Elohai Gift Card. The return amount will be issued to a new Elohai Gift Card for your convenience.